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How to Write a Business Book That Builds Trust

Borrow Trust became a bestseller without launch-day tricks. What its launch shows about audience, storytelling and what to optimise a book for.

When Freddie launched his book, Borrow Trust, it became a bestseller. There were no launch-day tricks and no "10 ways to hit number one" hacks behind it.

For coaches, consultants and experts thinking about writing a book, the way it happened is more useful than any launch tactic. This post covers what actually drove the result and what to optimise a business book for.

The audience came first

The book did not create the audience. The audience was built over years, using one specific framework:

  1. Tell stories.
  2. Bring people into your world.
  3. Teach them what you are learning as you learn it.

That is the whole engine. By the time the book launched, there were already people who wanted to read it.

Decide what the book is for

Freddie is direct about this. He posted content to make money. He started a podcast to make money. He guests on podcasts to make money. And he wrote a book to make money, not to become a bestselling author.

That decision shapes everything. A book written for PR or status is optimised for the wrong reader. Borrow Trust is optimised for building trust with the person reading it.

Write it like a story, not a textbook

Borrow Trust does not read like a business book. It reads like a storybook. Chapter to chapter, it is meant to flow like a novel: effortless, not effortful.

The reasoning is simple. What earns attention is not information. It is a world someone wants to stay inside. Fiction is easy to get into a flow state reading. Most non-fiction is not. So the book borrows the flow of fiction to deliver business ideas.

Listen before you write the ending

The last chapter of the book reveals an 11th truth. It could only be written after hundreds of conversations with successful business owners, distilling what "success" actually means once you strip away the performance of it.

It did not come from a framework. It came from listening. It is not a tactic. It is a set of philosophies that have paid off in Freddie's own life.

Publish before it feels finished

Freddie wrote the first version of the book a year before it came out. Then life got in the way and he sat on it. Every time he went back to edit, he had learnt more, helped more people and built more of the method, so he kept adding and refining, chasing a perfect version that never arrived.

His conclusion was that the instinct is backwards.

A book is not a monument. It is a snapshot of what you know right now. Wait for perfect and you will wait forever, because you will always know more next month than you do today.

The bigger risk is not publishing a book that is "not finished". It is staying silent and waiting for more to happen before you draw your line in the sand.

Cut more than you think you can

Finishing did not mean adding. The final manuscript had 15,000 words cut from it, to give readers the most succinct version of the thinking and the best chance of getting a result from it.

Launch to your own audience first

Borrow Trust launched to the newsletter list before anywhere else, at the lowest price Amazon would allow. Two reasons.

  • The ideas only help people if they reach people. The aim was readers, not royalties.
  • The first few days matter. Amazon's algorithm decides who else sees a book based on sales and reviews early on, in the same way a new piece of content, a podcast or an ad gets judged on its first response.

So the ask to the audience was plain: buy a copy and leave a review, even one line.

A book is one form of borrowed trust

The idea at the centre of the book is the Recognition Gap: the distance between how good you are and how recognised you are. Borrowed trust is the mechanism for closing it.

When someone with an audience introduces you, they are not lending you their listeners. They are lending you their credibility, the trust they have built over hundreds of hours. That is why a podcast with 5,000 loyal listeners will out-convert 50,000 views on Instagram.

A book works in a similar way. It puts your thinking in someone's hands for hours, in a format people already take seriously.

The real lesson: optimise for the right thing

Bestseller status, like revenue, is not won by optimising for the wrong things: chasing tactic after tactic, or trusting people who have not done what you are trying to do.

It is won by optimising for the right thing, which is bringing people into your world and giving them a reason to stay.

That is also what the book itself is about: trust decay, and how fast it erodes an audience the moment you stop telling the truth in an interesting way.

Storytelling is not a soft skill. It is the mechanism. Everything else is downstream of it.

Read Borrow Trust

Borrow Trust is available on Amazon in Kindle and paperback. It is endorsed by Chris Do.

Get Borrow Trust on Amazon

Frequently asked questions

How do you become a bestselling author?

Build the audience before the book. Borrow Trust became a bestseller without launch-day tricks because there were already people who wanted to read it, built over years of telling stories and teaching in public.

What should a business book be optimised for?

Trust with the reader, not PR or status. Freddie wrote Borrow Trust to make money through the trust it builds, so it reads like a story and is priced low so the ideas reach as many people as possible.

How long should you wait before publishing a book?

Not until it feels perfect. A book is a snapshot of what you know right now, and you will always know more next month. Freddie sat on his manuscript for a year, then cut 15,000 words and published.

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Freddie Pullen
About the author

Freddie Pullen is the founder of Recognized, the author of Borrow Trust and the host of the Healthy Entrepreneur Podcast, where he has interviewed 150+ millionaires and 2 billionaires. He has worked with more than 300 business owners and lives in the south of France. Read his story.

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